Example: Service Blueprint Slice

This example shows how SDD-Text expresses a service blueprint slice for a simple claim flow.

service blueprint example diagram

What To Look For in a Service Blueprint

customer journey steps occupy the top row and connect left-to-right through the flow
process nodes are distributed into frontstage, backstage, and support lanes according to visibility
system, data, and policy elements below the journey show operational dependencies and constraints

From the project root folder, go to the folder containing the source SDD:

bash

cd docs/doc_site/service_blueprint_slice_example
ls

Generate the diagram with the show command:

bash

pnpm sdd show $PWD/claim_flow_slice.sdd --view service_blueprint --out $PWD/my_service_blueprint.svg

Notes:

$PWD points the command to the current directory. Without $PWD the command looks for the input file in the project root.
Output is an SVG, by default. Be sure to include .svg in the output filename
The diagram uses the default strict profile

To create a PNG as output, add --format png to the call and change the output filename to use .png:

bash

pnpm sdd show $PWD/claim_flow_slice.sdd --view service_blueprint --out $PWD/my_service_blueprint.png --format png

To see all the details about a command, use the help:

bash

pnpm sdd help show