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Example: Service Blueprint Slice ​

This example shows how SDD-Text expresses a service blueprint slice for a simple claim flow.

service blueprint example diagram

What To Look For in a Service Blueprint ​

  • customer journey steps occupy the top row and connect left-to-right through the flow
  • process nodes are distributed into frontstage, backstage, and support lanes according to visibility
  • system, data, and policy elements below the journey show operational dependencies and constraints

How To Create the Diagram from the Source, Using the Command Line ​

From the project root folder, go to the folder containing the source SDD:

bash
cd docs/doc_site/service_blueprint_slice_example
ls

Generate the diagram with the show command:

bash
pnpm sdd show claim_flow_slice.sdd --view service_blueprint --profile strict --detail detailed --out my_service_blueprint.svg

Notes:

  • Output is an SVG, by default. Be sure to include .svg in the output filename
  • The strict profile applies production-oriented validation, while --detail detailed includes supporting diagram labels and annotations.

To create a PNG as output, add --format png to the call and change the output filename to use .png:

bash
pnpm sdd show claim_flow_slice.sdd --view service_blueprint --profile strict --detail detailed --out my_service_blueprint.png --format png

To see all the details about a command, use the help:

bash
pnpm sdd help show

Read SDD Command Line Tools to learn more.